Required Knowledge, Skills, and Abilities

• Interpersonal skills
• Knowledge of customer service techniques
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills
• Ability to plan and prioritize workload

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Qualifications & Requirements

• No previous experience required but preferred
• Must have reliable transportation to and from work
• Must be 16+ years of age
• Ability to work nights and weekends

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Health, Life, Vision, and Dental Insurance
• Matching 401(k)
• Paid Vacation
• Paid Personal Days
• Discounts

*Benefits may vary by location.

Key Responsibilities

• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
• Assist with new employee training through positive reinforcement
• Create a positive learning environment by providing clear, specific, timely and respectful feedback to all associates
• Deliver legendary customer service to all customers by acting with a “customer comes first” attitude
• Develop positive relationships with shift team
• Execute store operations during scheduled shifts including organizing store opening and closing duties
• Follow and reinforce Andy’s operational policies and procedures
• Utilize operational tools to achieve maximum operational efficiency
• Knowledge of the frozen custard industry and competitors

Required Knowledge, Skills, and Abilities

• Ability to manage effectively in a fast-paced environmen
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Qualifications & Requirements

• Must have 2 – 3 years of proven management experience in the food service industry or leadership role in a related industry
• Must have reliable transportation
• Must be 18+ years of age and not currently enrolled in high school courses
• Must be able to work all shifts, including nights and weekends

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Health, Life, Vision, and Dental Insurance
• Matching 401(k)
• Paid Vacation
• Paid Personal Days
• Discounts

*Benefits may vary by location.

Key Responsibilities

Responsibilities and essential job functions include (but are not limited to) the following:

• Demonstrate a calm demeanor during periods of high volume or unusual events
• Display a “customer comes first” attitude by training and holding associates accountable for delivering legendary customer service
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
• Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
• Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
• Monitor and manage store staffing levels
• Communicate clearly, concisely, and accurately in order to ensure effective store operations
• Solicit customer feedback to understand customer needs
• Utilize management information tools and analyze financial reports to identify trends and issues in store performance
• Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Required Knowledge, Skills, and Abilities

• Ability to manage effectively in a fast-paced environment
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Qualifications & Requirements

• Must have 2 – 3 years of proven management experience in the food service industry or leadership role in a related industry
• Must have reliable transportation
• Must be 21+ years of age
• Must be able to work all shifts, including nights and weekends

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Health, Life, Vision, and Dental Insurance
• Matching 401(k)
• Paid Vacation
• Paid Personal Days
• Discounts

*Benefits may vary by location.

Key Responsibilities

Responsibilities and essential job functions include (but are not limited to) the following:

• Demonstrate a calm demeanor during periods of high volume or unusual events
• Display a “customer comes first” attitude by training and holding associates accountable for delivering legendary customer service
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
• Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
• Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
• Monitor and manage store staffing levels
• Communicate clearly, concisely, and accurately in order to ensure effective store operations
• Solicit customer feedback to understand customer needs
• Utilize management information tools and analyze financial reports to identify trends and issues in store performance
• Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Required Knowledge, Skills, and Abilities

• Ability to manage effectively in a fast-paced environment
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Qualifications & Requirements

• Must have 3 – 5 years of proven management experience in the food service industry or leadership role in a related industry
• Must have reliable transportation
• Must be 21+ years of age
• Must be able to work all shifts, including nights and weekends

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Health, Life, Vision, and Dental Insurance
• Matching 401(k)
• Paid Vacation
• Paid Personal Days
• Discounts

*Benefits may vary by location.

Key Responsibilities

Responsibilities and essential job functions include (but are not limited to) the following:

• Develop the store management team within the region to deliver legendary customer experiences in all stores.
• Drive the implementation of company programs to meet operational and organizational objectives.
• Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy’s Frozen Custard.
• Plan, identify, communicate, and delegate key responsibilities and practices to store management team.
• Review store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement.
• Create district implementation plans to support execution of regional and company initiatives.
• Follow up consistently to ensure accountability to plans.
• Monitor and manage district-wide management staffing levels.
• Utilize existing tools to identify and prioritize communications to the store management team within the district.
• Access external resources to support company-wide operations including Marketing, Finance, and Store Development.
• Solicit customer feedback to understand customer needs and the needs of the local community.
• Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance.
• Be working in store on shifts a minimum of 3 days per week; Must be on store schedule.

Required Knowledge, Skills, and Abilities

• Ability to manage the overall operations of multiple stores independently
• Knowledge of retail or restaurant industry operations
• Organization and planning skills
• Strong operational skills in a customer-service environment
• Supervisory skills
• Team-building and leadership training skills
• Ability to maintain communication with corporate office
• Ability to handle confidential and sensitive information
• Working knowledge of business processes and system development

Qualifications & Requirements

• Bachelors Degree in Business/Hospitality Management (preferred) or equivalent experience in field
• High school diploma
• 7+ years experience in food service industry
• 5+ years of high-level management experience
• Direct supervision of 20+ employees
• Responsibility for training and developing teams
• Coaching employees and planning for succession on a team
• Responsibility for scheduling hours or controlling overtime
• Experience analyzing financial reports
• Experience in a complex, fast-paced environment
• Experience in a multi-unit environment
• Must be able to work various shifts per week including early mornings, evenings, weekdays, weekends, and/or holidays

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Health, Life, Vision, and Dental Insurance
• Matching 401(k)
• Paid Vacation
• Paid Personal Days
• Discounts

*Benefits may vary by location.